I hate calling tech support. After calling an 800 number, I get transferred to tech support. I try to state my problem as succinctly as possible. They cut me off and go into a condescending spiel that is of absolutely no help at all. Once there's a break when they're taking a breath to rant some more, I reply "Okay, okay, I'll try that. Thanks." They finish their spiel smugly. I say my thanks yet again even though I feel far from thankful and end the call. On the off chance that their directions do work, I try it. Of course, the suggestions have never worked and I'm completely averse to calling again. I wonder what drives them over the edge--maybe to them I sound as clueless as the kind of person who didn't even check if the computer was plugged in.
